| Turning your call center into a contact center: the latest Web-enabling techniques. (E-CRM).: An article from: Customer Interaction Solutions |  | Author: Christine J. Holley
Brand: The Gale Group
Category: Book
Buy New: $5.95
Format: Html
Media: Digital
Pages: 6
ASIN: B0008DH5PC
Publication Date: May 1, 2003
Availability: Available for download now
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Product Description
This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on May 1, 2003. The length of the article is 1585 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Turning your call center into a contact center: the latest Web-enabling techniques. (E-CRM).
Author: Christine J. Holley
Publication: Customer Interaction Solutions (Magazine/Journal)
Date: May 1, 2003
Publisher: Technology Marketing Corporation
Volume: 21 Issue: 11 Page: 68(2)
Distributed by Thomson Gale
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